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Coronavirus Volunteering

Info on people coordinating the volunteer response

* Updated 29th April 2020 *

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Generous Black Country residents are volunteering in their thousands to support people and group affected by the coronavirus. Here are contact details for all four Black Country Areas

NHS Volunteer Responders

NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this they need an 'army' of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well.

Doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer.

Volunteers must be 18 or over, and fit and well with no symptoms.

Here are the ways you can support:

Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.

Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.

NHS Transport volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.

Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

Shopping for others - volunteer shopping cards

Our colleagues at Support Staffordshire have produced and excellent guide. Just click the button below:


This is an update from One Walsall on their response:

"We are calling for all volunteers and community groups in Walsall to get in touch with us if they would like to offer support as the coronavirus pandemic grows.”

A dedicated portal for volunteers

Coronavirus Support Network


Dudley CVS is co-ordinating local COVID-19 efforts to help establish six COVID-19 Support Networks http://dudleycvsreview.org/looking-to-help-with-local-covid-19-efforts/


SCVO, as the support body for Sandwell’s Voluntary and Community Sector, is working alongside Sandwell Metropolitan Borough Council, Sandwell Public Health, West Midlands Police (Sandwell Borough) , West Midlands Fire Service and the NHS to coordinate the community response to COVID-19 in Sandwell.

Their role has three distinct themes:

1) Details of activity taking place across each of the six towns (updated on a rolling basis)

2) Coordinating volunteers

3) Information and guidance to voluntary sector groups


Bearwood COVID-19 Mutual Aid Group https://www.facebook.com/groups/647032279173318/

Oakham/Tividale Covid-19 Community support https://www.facebook.com/groups/296640457978873

Oldbury - Covid-19 Mutual Aid Group https://www.facebook.com/groups/272213907102624/

Tipton COVID-19 Mutual Aid Group https://www.facebook.com/groups/2928224590576438/


Wolverhampton Volunteer Centre (part of Wolverhampton Voluntary Sector Council) is working with City of Wolverhampton Council to link people who are offering to help and those individuals and organisations that are asking for support.

Please complete and submit this form if you would like to volunteer and they will then contact you.


Independent Facebook Group with lots of information:



Staffordshire County Council have launched Coronavirus Kindness to recruit volunteers.

The also have iCare, which encourages Staffordshire's people to help care for our elderly and vulnerable residents in their homes during the Coronavirus outbreak.

Frequently asked questions:

Using your personal car whilst volunteering

If you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.

Further information can be found at www.abi.org.uk/products-and-is...

‘Helping Safely’ Government guidance for volunteers

Please see below guidance from Government about ‘Helping Safely’ which you should find helpful for you and your volunteers.