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Published 5th November 2019

Updated 19th April 2021


Safe Families - Family Support Manager- Birmingham & Black Country

Location: Birmingham and Black Country

Salary: £25 - £30k (depending on qualifications and experience)

Employment type: Maternity Cover - to commence September 2021

Report to: Family Support Team Leader

Hours per week: 0.5 - 0.8FTE (20-32 hours)

About us
We are a Christian and community based charity that seeks to empower local volunteers, predominately from the church, to engage with those most at need. Safe
Families exist to create relationship and connection, offering support, hope and belonging to improve the lives of those in our communities, because everyone
deserves to belong. Working hand-in-hand with Children’s Services we link children, young people, care leavers and families with local volunteers who can offer them help and support. Working with a large volunteer base Safe Families assists families in crisis by offering respite care to children and befriending to parents and carers.

About the role
The Family Support Manager is a key staff role which involves working with families and care leavers referred by the Local Authority and facilitating support from volunteers recruited from the local church and community.
You would work as part of the Central West Midlands team which includes Birmingham and the Black Country, and you will need to be available to work across this area. You would be involved from initial referral through to official closure of a case, including risk assessment of a family or care leaver’s situation, identifying goals, matching and introducing volunteers, providing on-going mentoring and support to volunteers and assessing when outcomes have been achieved. Your objective is to help support families and care leavers navigate challenging circumstances through connecting them into local volunteer based, sustainable support.
The role requires experience of working with vulnerable people and groups, and knowledge and application of safeguarding principles and processes. It is an incredibly exciting role where you would have the privilege of seeing how the simplest of actions, often from dedicated volunteers, really can bring hope and transformation to families and care leavers.


About you
We are looking for a dedicated individual who is driven by the desire to build strong connections and positive working relationships with a range of individuals, groups and organisations to prevent and relieve homelessness across the region. To be successful in this role you will have a strong empathy for people experiencing homelessness and share and commit to Crisis’ values. You will have an eye for attention to detail and have excellent communicative skills, including tact and diplomacy. You will bring experience of working within a busy and fast paced environment. In this role you will be organised and experienced with the use of technology and able to impart high quality information and guidance.

How to apply ​​​​​​​

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 27th June 2021 (at 5pm)

Interviews will be held Tuesday 6th July 2021

For more information about our work please visit:


YMCA Black Country Group - Project Co-ordinator (Wren's Nest, Dudley) REF:LSD111

Location: YMCA Western Gateway as well as Outreach locations in Wren's Nest, Dudley.Home working may also be necessary.

Salary: £28,500 per annum

Employment type: Fixed term contract until April 2025

Hours per week: 37.5 hours per week

About us
We are looking to appoint a motivated and committed individual to join our Health and Wellbeing team to deliver our Wren’s Nest Navigator Project. The project uses a strengths based approach recognising the existing skills and talents of those living in the area and the expertise and resources of other partner agencies already supporting and delivering services to families and individuals living there.

About the role

The post holder will be responsible for the implementation and day to day oversight of this new Big Lottery funded programme. They will be supporting individuals to overcome barriers and engage in positive activities aiming to:

  • Increase mental wellbeing and emotional resilience.
  • Increase life skills and overall resilience.
  • Provide a safe and supportive network or trusted place to go for advice.
  • Provide opportunity to improve physical health and adopt healthy behaviours.
  • Improve aspirations and encourage individuals to make significant steps to gaining employment.
  • Increase individual’s educational attainment.
  • Contribute to the reduction of incidents of crime and antisocial behaviour as a result of the project and partnership work.

You will be experienced in project management and have experience of managing community based programmes delivering a variety of coproduced and bespoke interventions and activities.

The applicants must be able to respect the Christian Ethos of the YMCA and uphold its values.

The applicants must complete an enhanced DBS check before taking up the role.

How to apply ​​​​​​​

If this sound likes the opportunity for you, please click on the 'Read more and Apply' button below to download an application pack.

All completed applications to be emailed to:

Closing date: MONDAY 5th JULY 2021